Distance Education Complaint Process

State Authorization Reciprocity Agreement

LECOM has been approved to participate in the National Council for State Authorization Reciprocity Agreements (SARA). SARA is a voluntary, regional approach to state oversight of postsecondary distance education. As a SARA-approved institution, LECOM is authorized to offer online courses in each state that is part of the agreement without having to get approval from each state individually.

LECOM out-of-state distance learning students residing in a SARA state may file a complaint with the Pennsylvania SARA portal agency, the Pennsylvania Department of Education, or with a state agency in the state in which they reside.

All-State Contacts for Student Complaints:

WCET/SAN provides individual state contact information available at the following link: WCET/SAN Student Complaint Information by State and Agency.

National SARA Information:

SARA Fast Facts
SARA Student Complaints

Pennsylvania SARA Information:

State Authorization Reciprocity Agreement
SARA Student Complaints
Student Complain Form

Florida SARA Information:

State Authorization Reciprocity Agreement
SARA Student Complaints